Using ATMs/Cautions

Use it like any bank ATM.
It's very safe. There's a wall that obscures the screen from view,
and you can contact a call center directly if you need to.
1

Please insert your card.

Please insert your card.
2

Please select
the "Withdraw" button of
the language you are using.

Please insert your card.
3

Please select
the withdrawal account.

Please select the withdrawal account.
4

Please enter your PIN code
and press ENTER.

Please enter your PIN code and press ENTER.
5

Please select the amount (¥)
you wish to withdraw.

Please select the amount (¥) you wish to withdraw.
6

Please confirm the amount
and commission charge.

Please confirm the amount and commission charge.
7

Please don't forget
your card and receipt.

Please don't forget<br>your card and receipt.
8

Please take your cash.

Please take your cash.
ATM Problems
If you encounter any problems, pick up the guide phone receiver
installed next to the ATM to be directly connected to an operator.
Our call center is open 24 hours a day, 365 days a year.
If you encounter any problems, pick up the guide phone
receiver installed next to the ATM to be
directly connected to an operator.
Our call center is open 24 hours a day,
365 days a year.

Important points to
note regarding ATM use

  • For cards issued outside Japan, the limit for each withdrawal is 100,000 yen; for magnetic stripe card transactions, the limit for each withdrawal is 40,000 yen. A portion of this amount can be withdrawn as ¥1,000 bills.
  • ATM operating hours may vary according to the business hours of the retailer. ATMs are unavailable outside of business hours.
  • For system maintenance reasons, ATMs may become unavailable for a window of about 15 minutes between the hours of 3:00 and 5:00 AM.
  • If you encounter any problems, please use the guide phone. Please do not leave the ATM area until the problem is solved.